Our focus is the human side of technology — good hardware and software mean little without client satisfaction. Our end goal is to help you meet yours. We've been serving homes and businesses in NYC — and worldwide using remote support — since 2001.
We don’t have the patience for geeky terminology and unintuitive solutions, unlike other “techies” in the field—and we don’t expect our clients to, either! There’s a better way to explain technology: how it's relevant to you. This solutions-oriented approach offers results in the short term while promoting self-sufficiency down the road.
Founder of NYC Mac Support / nycmac.com, Zach Fried, offers small business consulting including web design at Local Prosperity.