Hold off on High Sierra upgrade — or back up first

Advice

We still recommend holding off on the High Sierra upgrade for most users. If you do proceed, ensure you have a current full backup of your entire system. macOS High Sierra is full of improvements and substantial changes under the hood — good things — but even so, it may be worth waiting until Apple … Read More

Security Essentials – Five Tips

Advice, Security

Concerned about ransomware? A recent NY Times article sheds light on a potent new virus development: pay money to get your stuff back. Viruses and other malware were often more of a nuisance, causing slowness and other mischief (typically just on Windows PCs). Now that’s changing. Savvy methods of extortion are gaining a foothold — and, … Read More

The Mac Owner’s Tip Sheet

Advice

A survival guide for the five most common Mac maladies #1  Hard drives can fail at any age Need a better reason to back up your important files and family photos today? According to a Google study, hard drives fail at a rate of 3% per year. That 3 year-old laptop you’ve got? Tragedy … Read More

How Password “Best Practices” Can Meet Practical Realities

Advice, Security

Most people have heard the fundamentals: the only strong password is long, unique, and a mix of upper & lower case/numbers/special characters. And most people know someone who’s email or Facebook account was hacked, so you know it can happen to you. Yet few people have actually undertaken an effort to abide by these guidelines, … Read More

Recommendations

Advice

We’ve selected a few Mac gems that meet the following criteria: Easy-to-use Free or low-cost Helpful on a daily basis Dropbox is a free service that lets you bring your photos, docs, and videos anywhere and share them easily. Never email yourself a file again! It’s an ideal collaboration tool for businesses and other groups. … Read More

Avoid Viruses & Spyware (Malware)

Advice, Security

An ounce of prevention is way more fun. Time and effort to protecting yourself pales in comparison to cleaning up an infection (or paying a Russian crime syndicate to retrieve personal or business documents). Be wary of free downloadable software. Avoid clicking on unsolicited pop-ups or links. If you’re being offered a free program in … Read More

Hard Drive Trouble?

Advice

If you are experiencing trouble accessing your data, turn off the computer or unplug the hard drive and contact a professional ASAP. Many times, a drive wiith mechanical failure can be recovered easily for a short time after initial symptoms appear. Afterwards, it can be ten times as expensive. We have a dedicated data recovery … Read More

Liquid Spills

Advice

If you have suffered a liquid spill in your laptop: Unplug it Turn off the computer immediately by holding down the power button for several seconds Orient the laptop so that gravity is working in the opposite direction of the spill. Blot any liquid with a towel (wide spaces) or Q-Tip (corners, ports). For liquid … Read More

E-Recycling

Advice

Permanent e-waste dropoff site for Brooklyn Courtesy of Brokelyn: Good news, keepers of geriatric laptops, fax machines and cell phones — there’s going to be a permanent e-waste dropoff spot in Gowanus, thanks to the Lower East Side Ecology Center, those great people who have been doing roving events around Brooklyn.  You may have thought … Read More